Privacy policy

Gurnard Pines is committed to respecting the privacy of its users. This policy sets out how we comply with the European Union data protection requirements. This page is accessible from the bottom of every page by clicking on the PRIVACY POLICY link. By visiting this website, you are accepting and consenting to the practices described in this Privacy Policy.

However, we do collect and use various bits of information about you through your use of this website, and this policy sets out the basis on which your personal data will be collected, stored and processed. The Data Collector for this website is Gurnard Pines, with its registered office at Gurnard Pines Holdings Limited, Finsbury House, New Street, Chipping Norton, OX7 5LI ("Gurnard Pines"). Please note that this policy only addresses our activities, and other websites to which this website links may have their own privacy policies and practices, which we do not control.

INFORMATION COLLECTED

We collect certain personal information about you, including but not necessarily limited to:
1. Information that you provided by completing forms on the website. This includes but is not limited to the information provided at the time of registration or of posting material or of participating in surveys, or of entering competitions, or of requesting further services. This includes but is not limited to your name, address, e-mail address, telephone code, telephone number and other information about your interests that enable us to provide you with a more tailored website experience, by personalising the website to match your interests.
2. Information about your Internet usage, and your usage of this website, that may be obtained using a cookie file that is stored on the hard drive of your computer. You are able to disable these cookies by changing your browser settings, but this may slow down or prohibit access to certain parts of the website.
3. Information about your computer including where available your browser type, your operating system and your IP address.

USES MADE OF INFORMATION COLLECTED

We use the information held about you in the following ways:
1. To ensure that content is presented in the most effective manner for your computer
2. To allow you to participate in interactive features of our service where you have chosen to do so
3. To send you newsletters via e-mail, from which you can unsubscribe by clicking on unsubscribe on the bottom of the email newsletter
4. To contact you in relation to prize draws and competitions
5. To provide you with information and services that you have requested from us
6. To update you about changes to the service of the website
7. To contact you with information about this website or any other website operated by Gurnard Pines that we think may be of interest to you.

You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to access and disclose individually identifiable information concerning your activities whilst using our website, we shall do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of our website, and that use is deemed by us inconsistent with these conditions.

All of the information Gurnard Pines collects, both what you tell us and what we collect through the use of cookies, is aggregated, such that the information collected from many users is grouped together in a way that does not disclose the personal information of any particular individual user. This aggregated information will only be used by Gurnard Pines. Any such statistical or demographic information will not include personal details through which you could be identified.

What if you think we have incorrect information or you would like a copy of the information we hold about you?
You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you please write to:

Sales Manager
Gurnard Pines
Cowes
Isle of Wight
PO31 8QE
sales@gurnardpines.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible to the above address. We will correct any information, which was found to be incorrect promptly.